What's my username and password?
To find out your username and/or password, click on the link below:
Having trouble signing in?
Or, give us a call at 1-800-828-4545 for assistance.
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Are my images ready for download?
To find out whether or not your order is complete and ready for download, click on "Purchase History" under the Account Profile heading in the SuperStock.com navigation bar. If you have questions beyond this, contact your Account Executive or the SuperStock Help Desk at 1-800-828-4545. |
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What file sizes do the images come in?
(Note: Exact dimensions and file sizes will vary based upon image orientation, color pallette, etc.. The numbers below are a general approximation.)
Half Page
(hi-res) |
Full Page
(hi-res) |
Two Page
(hi-res) |
| A5 |
A4 |
A3 |
| 1.4 MB |
6 MB |
12 MB |
| 6" x 9" |
9" x 12" |
12" x 18" |
| 300 dpi |
300 dpi |
300 dpi |
Half
Page
(low-res) |
Quarter
Page
(hi-res) |
Half
Page
(hi-res) |
Full
Page
(hi-res) |
| A5 |
A6 |
A5 |
A4 |
| 50 KB |
200 KB |
1.4 MB |
6 MB |
| 6" x 9" |
4.5" x 6" |
6" x 9" |
9" x 12" |
| 72 dpi |
300 dpi |
300 dpi |
300 dpi |
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How much do your images cost?
Images are priced differently depending on the type of image you are referring to, Royalty-Free or Rights-Protected.
Royalty-free (RF)
Royalty-free images are priced based on their individual file sizes and not on how or what you are using them for. Prices for RF images can be found by clicking on the image thumbnail, or by adding the image to your shopping cart.
Rights-managed (RM)
Rights-managed images are priced based on how they will be licensed for usage. To find the cost of an image license, click on the "$" icon under the image thumbnail. The system will then ask for usage characteristics and download size, then will quote you a price based on such.
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How do I download comp images?
PC Users:
- Click on the image thumbnail, or on the magnify icon under the image thumbnail.
- Right-click on the large comp that appears and choose "Save Picture As..." or "Save Image As...".
- Choose a folder to save to and click "Save".
Mac Users:
- Click on the image thumbnail, or on the magnify icon under the image thumbnail.
- Control-click on the large comp that appears and choose "Save Picture As..." or "Save Image As...".
- Choose a folder to save to and click "Save".
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Is my browser compatible with SuperStock.com?
SuperStock.com is tested to be compliant with Microsoft® Internet
Explorer v.5.0 and above on both PCs and Macs. SuperStock.com
is also tested to be compliant with Firefox on both PCs
and Macs and Safari for Macs. If you are experiencing
problems with our site and do not have a current version
of these browsers, please use the links below to download
them free.
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I saw one of your images on WebShots.com,
how can I purchase a poster/print from you?
Unfortunately, we do not sell retail reproductions of
our images. We license the use of our images to other companies and
organizations for specific purposes and time periods. WebShots.com
maintains such a SuperStock license for the production of posters,
screensavers, etc.—a license which also authorizes them to sell single
copies for personal use direct to individual consumers.
If you would like to license an image for usage by your company or organization, please give us a call at 1-800-828-4545. |
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